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When my direct deposit didn't arrive in my Green Dot account, I immediately called them. All I got was press this or that number numerous times and STILL not able to reach a human. I began pressing just about any number to find a way to contact them. I stumbled upon...
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2.7
I liked
  • Ability to make online orders
  • Being able to pay bills online
  • With direct deposit of at least 1k per month it was free
I didn't like
  • You can not reach a person when you have a problem
  • If you are lucky to reach a person you can not understand them
  • Customer service is nonexistent
#1302638
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Green Dot Corporation - It was lousy

I wanted to remove the block off my card. Unfortunately it won't give me access to do so on the site they gave me. I have bills do! I was told 5-7 Buisness days. For a new card! That was on July 7th. Now I'm being told itll arrive on the 18th! Ridiculous! What type of service is this?. I'll make sure to spread the word so no one else have to experience the same thing
1.0
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#1301776
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With the new scamming systems that are in place everywhere, Green Dot or Walmart Card tells you they will refund any non authorized transactions BUT THEY WILL NOT! My entire account was cleaned out and I opened an investigation casue we are talking about almost 2K...
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1.0
#1298299
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Green Dot Corporation - I can not unblock my card

I have talk to 20 diffrent people to help me unblock my card i habe sent it 10 times i need my money u need my drivers licence please help me
#1295669
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Well I have had a greendot card for 1 month. My first direct deposit went thru fine for my employer. The second paycheck went into my account they let the funds go in an than blocked my account saying I need to verify that the direct deposit is valid. So I sent all...
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Anonymous
Trish

Same here *** green dot..i am about to call the news so theu can broadcast..if u want to reach them u must find someone else with a greendot card and use their card number..at...

1.0
#1295291
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Green Dot Corporation - Fraud

Green Dot allowed one of their customers to withdrawal $1,000 from my individual account and would not work with me to resolve the issue. They were impossible to reach and once I was able to reach someone with their company they told me to hire a lawyer. They allowed fraud and hide when you try and contact them and are more concerned about protecting their fraudulent customer than the victim.
1.0
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#1293738
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On 6/29/18 I was frauded though this company stating they were from GoBank and in order to get my loan I had to purchase a GoBank card and they would, Girl name Patricia, put the $13,000 on the card. When I tried to check the card after giving my info the money I put...
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1.0
#1293204
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Green Dot Corporation - Shitty

Card was used without authorization.... And when I did dispute they just kept giving me excuses to why I didn't get my money credited to account..... It's been weeks now and the place where my card was used said they refunded me the money but Greendot still hasn't credited it back to my account and yet no matter what info I provide..... They keep giving me different excuses Everytime I call
1.0
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#1285307
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I have yet to receive my bank statements from green dot. I hope their whole corporation shuts down. They are the worst and their call center agents are the same. I called them to find out where my bank statements where since they told me i would have it in 7 to 10...
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#1280556
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I had called to inquire about a pay roll check that I had been receiving from this company for over a year already posted at different times after my employers told me they had already processed the payroll I called the 1866 number 1(866)795-7597 and a rep by the name...
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#1280475
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