Green Dot Corporation
Green Dot Corporation Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Green Dot Corporation has 1.4 star rating based on 2454 customer reviews. Consumers are mostly dissatisfied.
3% of users would likely recommend Green Dot Corporation to a friend or colleague.
- Rating Distribution
Pros: No pros, Wasnt helpful to my needs, Never again.
Cons: Customer service is nonexistent, Customer service line is no help, You can not reach a person when you have a problem.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Green Dot Corporation has 1.4 star rating based on 2454 customer reviews. Consumers are mostly dissatisfied.
3% of users would likely recommend Green Dot Corporation to a friend or colleague.
- Rating Distribution
Pros: No pros, Wasnt helpful to my needs, Never again.
Cons: Customer service is nonexistent, Customer service line is no help, You can not reach a person when you have a problem.46% of users think that Green Dot Corporation should improve its Customer Service.
65% of users say that they won't use Green Dot Corporation in the future for similar services or products.Recent recommendations regarding this business are as follows: "Do not buy", "Never use greendot bank", "Run", "Tell yhe truth to the ones buying your cards and just hang up on th", "NO WAY IN ***".
Most users ask Green Dot Corporation for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Reliability. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerFinance
My name is Caroline Brown I been with green dot for over two years never had any issues until recently about three weeks ago someone or something was able to access my funds I did a deputes I was able to get my money back and then yesterday I was in the middle of trying to pay my electric bill and all my funds disappeared all the money I had for me and my children is all gone 1,695 everything we had someone or something was able once again access my funds tooken but this time some how my account # and routing number was access and I don't know how my card was with me at all times my pin number is in my head I didn't shop on line I don't know how this keeps happening I'm starting to think this is a inside joat this point I really hope not that money is used for my bills and to take care of my kids with this happening yet again I can't do that I'm just really trying to get my money back please.
Preferred solution: Full refund
User's recommendation: Be nicer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy money is stuck on these cards. $1900.
Preferred solution: Full refund
User's recommendation: Do not buy
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Morrisdale, PennsylvaniaFunds blocked. Cannot access my money
User's recommendation: Do not buy this card. Cannot use my card
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund my money
- No help no help
Preferred solution: Full refund
User's recommendation: Don't use Green Dot!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplaint with employee
I have experienced the worst customer service I have ever experienced, and I worked customer service for 7 years at U S Foods. From lack of information provided, phone calls never returned.
I have been hung up on 4 time, twice by supervisors. When you call to complain about customer service, they hang up or transfer you to a deadend number. I've can't believe how unprofessional this experience has been. I've had a claim in but was delayed putting it in for over two weeks because didn't tell me my account was hacked and my money stolen.
Then my claim was closed because of lack of information provided by customer service. This whole experience has been a nightmare! Noone at your company cares. I will be posting my experience on every social media outlet available to me, as well as doing 1 star reviews for Green Dot and Walmat at every available opportunity.
I'm not working and have absolutely nothing better to do except post my experience with you everywhere. Thank you for absolutely nothing, have a beautiful day.
- Easily hacked and your money stolen
- Customer service patronizing and rude
Preferred solution: Apology
User's recommendation: Do not purchase Green Dot!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe purpose of my call was to inquire about the funds that got transferred to one of my Green Dot card which was linked to one of my accounts that link two years ago and forgot about
I received an email back from Green Dot corporation telling me to log on to my account that I don't have the number to I don't have a card for the only proof I have is from my cash app account with the link account of the last four numbers so I'm still trying to...
- Not having a real representative live answer the phone call
Preferred solution: Full refund
User's recommendation: Stay clear of Green Dot corporation if you do online banking
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey are scammers
- Thiefs
Preferred solution: Full refund
User's recommendation: Done use
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey are thieves and scammers
On November 29th 2023. I bought a green dot prepaid debit card.
I loaded 160.00 on it. When home to activate it. I was told that I would need a refund because this card is already registered to someone else. They asked for a proof of purchase.
I emailed green dot my receipt. Get this people. 2 weeks ago I was informed that green dot refunded my money to that same fraudulent card. Why would they put my money on a card that isn't registered to me.
You know why? Because green dot corporation are scammers and thieves. Shame on them for stealing from struggling consumers at Christmas time. I pray that God chastise that company to the point where no one will buy their prepaid debit cards.
I told everyone I know to BOYCOTT green dot corporation.
I will write a negative Google review every day! Low down dirty company!
Preferred solution: Full refund
User's recommendation: Boycott Green dot corporation
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDefective card
- No humans to talk nor humility
Preferred solution: Full refund
User's recommendation: I've told all my friends and family do not deal with them
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGreen dot are thieves
Preferred solution: Full refund
User's recommendation: Boycott Green dot prepaid debit card
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGREEN DOT BANK REFUSE TO RETURN FUNDS BACK INTO MY BANK ACCOUNT
Crystal Lashelle Lax Certified Attorney Assistant.
I made Instacart order. The was cancelled.
Green dot agent tell me money can't be back available in my bank account until December 4, 2023.
Why would it take this long Instacart release the funds of 229.00 to my bank
Agent is telling me their system got it to be released December 4, 2023
My car needed a battery.
I had it in the order for Walmart shopping cart.
I expressed to Green Dot representative how I needed my money back on my card.
The agent kept saying. Don't worry your money is safe with us.
Prove it. Put the funds back on my account. To be available more sooner than December 4, 2023
This is being deliberately done.
Like these people from other countries trying to rob us of our money
By inconvenience us as consumers. If Green Dot not trying to do fraud.
My funds should be immediately back in my account
I'm a single woman with a broke down car and explain this to the workers
They sound like they're reading a script or AI robot
Telling again Your money is safe with us.
I want my dam funds available
I don't want no more problem with my banking account regarding Green Dot or maybe we should lawsuit them for more money
- I didnt have no problem until now
- Didnt make no effort to get funds to me immediately
- Dont care about consumer emergency problem
- Sounded robotic uncaring
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund my money
- Lack humanity
Preferred solution: Full refund
User's recommendation: Zero
Locked Account - Refusing to release money
- Thieves
Preferred solution: Full refund
User's recommendation: Run
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHolding funds for 90 days pending investigation
- 2 dollars per transaction is convenient
- Steel your money
User's recommendation: Dot use green dot
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy account is blocked me and I have money on it
Preferred solution: Some gas
User's recommendation: No I don't
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Miami, FloridaI can not get the money back of the card I bought I put 500.00 dollars on it and when I was trying to get the. Numbers and I rubbed it to hard and took some of the numbers off so the card was not Acti
User's recommendation: Not to buy the cards
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey stole my money
They suck!! I purchased a green dot prepaid debit on November 29th.
I loaded 161.00 on it. Went home to activate it. I was told by a green dot representative that the card was already registered to someone else and that I would need a refund. 3 weeks later they refunded my money to the same fraudulent card that wasn't in my name.
Dummies. Or just scammers and thieves. As of January 16th. I was told that I should be careful of who I give my pin number to.
They a freaking idiots. I NEVER had a pin number. I NEVER got to activate it. Obviously the person who actually activated the card set up the pin.
I have told this story since November 29th . Damn I want my money. The CEO obviously is aware of these scams going around in his or her company. It's so sad that this billion dollar company is stealing from their consumers at Christmas time.
Low down dirty dogs. They are refusing to give me my money back. They keep saying it was refunded to that same fraudulent card that isn't registered to me.
I guarantee it's registered to a green dot employee. I am going to my local news to tell my story about green dot corporation scamming consumers at Christmas time!
Preferred solution: Full refund
User's recommendation: Don't ever buy a green dot prepaid debit card
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They took my money, after getting through for help the 1st agent asked for my card number then phone hung up called back they sounded alike told me my info was not ehat was registeted to the card he'll investigate, they sent me a 45cent check, they stole my 120 dols between the cashier at Walmart and the agent at green dot. They are scammers.