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New Reviewer

Won't review my requested documents why do I have to remind your company to check it's emails

I sent the request a documents to you guys three days ago you guys still haven't even checked my email I would like a new card ASAP I will pay the $15 I don't care I need to get my new card

User's recommendation: Don't open gobank account.

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ID
#4454582 Review #4454582 is a subjective opinion of poster.
Loss
$292
Preferred solution
New card sent I did my part green dot needs to do thiers

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New Reviewer

Still not going to give me my refund

Green Dot Corporation - Still not going to give me my refund
Green Dot Corporation - Still not going to give me my refund
I went into Dollar General to get a money card to pay my electricity bill December $50 and its been one month and still I have not received my refund. Im on my second notice from my electric company. Ive sent your company 10 receipts 11 counting last night and still you keep saying you didnt receive it, when I know that you did

User's recommendation: You’ll have trouble getting your money back.

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ID
#4444444 Review #4444444 is a subjective opinion of poster.
Loss
$50
Preferred solution
Full refund

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New Reviewer

It sucks.

Green Dot Corporation - It sucks.
Green Dot Corporation - It sucks.
Green Dot Corporation - It sucks.
Update by user Feb 26, 2023

Well today's 2/26/2023 I have not got a email or phone call from greendot.dont look like they are willing to give me back my $400.00.ibe emailed them once already I think now's the time I speek to the attorney general.there is other people in my neighborhood complaining about green dot also...

Original review posted by user Feb 19, 2023
It's been almost a year April 1st since I bought a green dot card from Walgreens in Nashville ga put $400 on it I scratched the back to hard and removed first 3 numbers.so I called the number on the card it was no help I went online asked again no help I couldn't get anybody to answer I emailed again yesterday as always not a word I need my money back it's not fair for them to keep it and not answer me my name's cynthia

User's recommendation: Use caution when scratching off the numbers and don't hold your breath when contacting them.

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ID
#4378788 Review #4378788 is a subjective opinion of poster.
Location
Nashville, Georgia
Loss
$400
Preferred solution
Full refund

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New Reviewer

They stole my money and won’t answer the phone

Green Dot Corporation - They stole my money and won’t answer the phone
Bought a card put money on it wouldnt register now cant get in touch with an actual human my money is gone thanks a lot I live on a fixed income .
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ID
#4415834 Review #4415834 is a subjective opinion of poster.
Loss
$100
Preferred solution
Full refund
New Reviewer

Resolved: The IVR cycles between dob and social sec number and recognizes nothing which means you have a screaming bug in an applet in the background of either your calculator or keypad for NumLock but I have a

Green Dot Corporation - The IVR cycles between dob and social sec number and recognizes nothing which means you have a screaming bug in an applet in the background of either your calculator or keypad for NumLock but I have a
Green Dot Corporation - The IVR cycles between dob and social sec number and recognizes nothing which means you have a screaming bug in an applet in the background of either your calculator or keypad for NumLock but I have a
Green Dot Corporation - The IVR cycles between dob and social sec number and recognizes nothing which means you have a screaming bug in an applet in the background of either your calculator or keypad for NumLock but I have a
Green Dot Corporation - The IVR cycles between dob and social sec number and recognizes nothing which means you have a screaming bug in an applet in the background of either your calculator or keypad for NumLock but I have a
Green Dot Corporation - The IVR cycles between dob and social sec number and recognizes nothing which means you have a screaming bug in an applet in the background of either your calculator or keypad for NumLock but I have a
Update by user Feb 10, 2023

Company fixed the issue and I have been provided with product replacement. Someone just gave me two bucks and j have some change brb.

Original review posted by user Feb 10, 2023
I have a check of your brand in the amount 4374,28 but not 2,95 for the card in cvs Phoenix Arizona on 7th street and indian school road and happen to have coined the word fascia, also maybe half a decade ago. Vera Karavchuk Carl 10/03/1984-DC omni$

User's recommendation: I haven't heard the options on your ivr but general dynamics liked the improvements I suggested to theirs.

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Resolved
ID
#4360030 Review #4360030 is a subjective opinion of poster.
Pros
  • Im a pro of sorts urfknfung
Cons
  • That uses con air products between other brands until they get syildb stolen stolen bang unsidedown i n
Loss
$999999
Preferred solution
Apology

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New Reviewer

I can't use my card

Green Dot Corporation - I can't use my card
Green Dot Corporation - I can't use my card
Green Dot Corporation - I can't use my card
I bought a reloadable green dot card and I put $ 140.00 dollars on the card and I can't use the card
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ID
#4408921 Review #4408921 is a subjective opinion of poster.
Loss
$140
Preferred solution
Full refund

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New Reviewer

Stolen card

Green Dot Corporation - Stolen card
I've got a card back in December I don't know how long it's been gone I don't have the numbers but I do got the proof of purchase
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ID
#4402910 Review #4402910 is a subjective opinion of poster.
Loss
$150
Preferred solution
Full refund

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New Reviewer

Purchased card not working

Green Dot Corporation - Purchased card not working
I had purchased a card and put $240 on it. It won't let me register it. It's been longer than a hour. Usually let me after 30 minutes. Now it's blocked because I tried a couple times. Please help me
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ID
#4396963 Review #4396963 is a subjective opinion of poster.
Loss
$240
Preferred solution
Card activation.

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New Reviewer

To talk to customer service sonce chat wont work but neither did the call!

Update by user Mar 14, 2023

Good luck getting ahold of anyone and i found out they charge you $8 a month then everytime u use ur card they charge u $3 plus atm fee so round $5-$8 everytime thats such bs

Original review posted by user Mar 14, 2023
It had been horrible i need someone to contact me now 618-380-**** this is very important so plz get them to call me now i have been nothing but a loyal customer now im beyond pissed!
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ID
#4435790 Review #4435790 is a subjective opinion of poster.
Location
Overland Park, Kansas
Cons
  • Absolutely no customer service
Preferred solution
Call back now

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