Not resolved

I made a purchase from $67.81 Amazon on 3/22/19 which posted right away yet Green Dot still did a authorization hold the same for that amount and told me i had to wait until 4/4/19 before it could be credited back to my c account. Today is 4/2/19 i checked my account looking for my missing SSA direct deposit only to find that mot only has my direct deposit still not posted but the authorization hold no longer appeared on my account as pending or posted.

I called for the 8th time only to be told they can see the credit on their side and still wait until 4/4/19 to see it appear on my account. They still say no direct deposit received from Social Security yet i spoke to Social Security yesterday and they said it was released on Friday 3/29/19.

This is so dissapointing I can't pay any bills or rent until this is cleared up. Been a loyal customer for a while.

Product or Service Mentioned: Green Dot Corporation Direct Deposit.

Reason of review: Problems with payment.

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