Not resolved
1.8
Details
Additional Fees
Customer service
Interest Rate
Product or Service Quality
Reliability
Website
0 comments

I reported my card lost on 9/19/15 and automative phone service said 2 weeks for delivery. I called back and spoke to a person. They were supposed to expedite the card for $14. Never happened. Called Wednesday and found this out. The supervisor that night hung up on me teice. Spoke with their customer service on the phone and via emails. I have continued to try and work with the company and further confusion. Told me to buy another card and transfer money from the other account. Cannot do that. Original account blocked until I activate my new card. Sent me a card and had it deactivated before I received and reissued another that I will not receive until next week. I never authorized another card. The rep didn't want to overnight one to me afraid my direct deposit from work would not go through. Still keeping my money. I received the original replacement card today and not able to activate. 1-800 number could not connect me to the CS that emailed me. Said I have to wait until the next card comes in the mail next week. I have emailed numerous times today with no response. Cannot feed my kids or pay rent. I do not have regular credit cards. I do not like debt like that. So use a prepaid card. I am a wreck. Need phone number to business not to automative number.

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of green dot corporation prepaid card. Green Dot Corporation needs to read this review and look into the issue (if any) according to poster's claims.

Other people also mentioned green dot corporation prepaid card in their reviews. You may find this information helpful for further shopping at Green Dot Corporation.

Had an Experience with Green Dot Corporation?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Skylight Visa - Reclamo por un dinero no recibido Skylight Visa "Mi nombre es iram salas mi numero de reclamo es 3593351 estoy asiendo este reclamo porque el pasado 9-01-17 alas 12:45fui al cajero a retirar dinero y primero saque el..." Read more Discover Bank - Masters of the Merchant Defense/Nickel and Diming Customers Discover Bank "No matter how wrong a merchant is, Discover will almost always side with them in a dispute, on top of this, they will nickel and dime customers, risking alienating/losing them...." Read more Once again, reloadit has accepted my cash then denied access to my money with no true reason as to why Reloadit "i have used this service twice now to load funds onto my paypal prepaid mastercard. the reloadit packet clearly says immediate load to your chosen card. the first..." Read more Green Dot Moneypak - GreenDot MoneyPak Scam Green Dot Moneypak "My husband went to CVS and purchased a MoneyPak by Greendot card and loaded $400. He came home and follow instructions to activate his prepaid card with the $400 online...." Read more Wayfair - Misleading advertising Wayfair "Wayfair posted an ad on Yahoo Canada listing a ShelterLogic product at 204.99 When I clicked on the link the actual product was $310.99 When contacted they suggested the add..." Read more Lazada Philippines - Paying without the item Lazada Philippines "Yesterday I got my order its Piedras earring two in 1 upon delivery the amount I was paid off in the receipt is with the amount of the other item..." Read more Frontgate - When a pledge is just a pledge.  3 Attempts at delivery and each time the product was damaged!!! Frontgate "Originally ordered the Palermo outdoor Lg Sq Table/Chairs set on July 17, 2017. First and second deliveries showed up with either glass broken and/or cheap plastic piece that holds table..." Read more Waffle House - Egregious service by WH employees to a 30 yr service veteran Waffle House "On or about, 9/22/2017, between 4-5pm, I visited the Georgia State University Waffle House located at 100 Piedmont Ave SE, Atlanta GA 30303. Upon visiting the store, I noticed an..." Read more