Product: Green Dot Corporation Customer Care Clear all filters (0 of 38 reviews match)
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I have yet to receive my bank statements from green dot. I hope their whole corporation shuts down. They are the worst and their call center agents are the same. I called them to find out where my bank statements where since they told me i would have it in 7 to 10...
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Green Dot Corporation Customer Care
#1280556
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I had called to inquire about a pay roll check that I had been receiving from this company for over a year already posted at different times after my employers told me they had already processed the payroll I called the 1866 number 1(866)795-7597 and a rep by the name...
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Green Dot Corporation Customer Care
#1280475
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Green Dot Corporation - Stole my money
Hertz rental billed me for a bill that was taken off my green dot card. I called green dot to ask for my bank statements from decemeber 2017 to January. They have blocked my number. I cant get a hold of anyone. Now im stuck with a bill that ive already paid for. May...
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1.0
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Green Dot Corporation Customer Care
I didn't like
  • Rude unprofessional customer service
  • Customer service does not listen
  • Being hung up on
#1258446
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SEMANAS TRATANDO DE CONTACTAR POR TELEFONO A GREEN DOT Y NADA, SOLO MAQUINAS QUE Y NO AYUDAN EN NADA. Y LO HACEN A PROPOSITO, PORQUE SABEN QUE SU SERVICIO AL CLIENTE NO SIRVE Y SUS TARJETAS SON UN FRAUDE...... LA PAGINA MUY COMPLICADA DE USAR, POR MAS QUE TRATO DE...
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Anonymous
Anonymous

Llevo 3semanas esperando por green dot bank para que pongan mí dinero que me sacaron en otro estado y nada siempre lo mismo que están trabajando en el asunto .lo que hay que h...

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Green Dot Corporation Customer Care
#1241698
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Green Dot Corporation - Horrible horrible horrible

Blocked my cards and they offer no help but request photo I'd be send to prove my identity . I have no id and I need my money off my card my email address is now 711sjw711 @gmail.com this is not the email linked to my card but only one with access to
1.0
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Green Dot Corporation Customer Care
#1235841
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Green Dot Corporation - Blocked my number from call center

These foreigners are very rude cut you off and if u call too many times they block your number so you really can't speak with a live rep this company is horrible trash they keep saying my I'd wasn't legible I sent over 20 pics of my license finally got my money after 4 week's will never use card again fucing scammers
1.0
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Green Dot Corporation Customer Care
#1216325
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Green Dot Corporation - Twice left in the cold

2 times now money pack has left me sleeping in the cold. There customer service is terrible . i will never use them again
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Green Dot Corporation Customer Care
#1216283
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We filled out all the dispute forms by email and also mailed in paper copies to Green Dot Money Card the ATM withdrawal happened in another state and I was up in where I live in Columbus Ohio taking money out from an ATM and by the time 15 minutes past somebody had...
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1.0
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Green Dot Corporation Customer Care
I liked
  • To be able to use the card to pay my bills with no problems
I didn't like
  • Refuse to refund my money
#1201932
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Ok so they asked me to send them a picture of my liscense.First they locked my card. I did what I was asked and they accepted my id. Then the next day they said I could not use my card or ever get another one. I called corporate and was told that I had to re submit my...
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1.0
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Green Dot Corporation Customer Care
#1192206
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26 hours.Over the last month that's the total amount of time I've spent on green dot "customer service" line trying to get them to do the job the law REQUIRES them to do when processing a fraud claim. They bounce me around from long hold, to transfer to long hold again...
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user76587910
user76587910

what phone number did you use. i cannot get through to them. they have my tax refund!!

1.0
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Green Dot Corporation Customer Care
#1176220
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