Product: Green Dot Corporation Customer Care Clear all filters (0 of 51 reviews match)
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Green Dot Corporation - Green dot block card

Yes this problem has been going in since last year when can I get my money that was in card that was blocked. Judy Polk.
5.0
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Green Dot Corporation Customer Care
#1511509
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Green Dot Corporation - Worthless
Green Dot Corporation - Worthless
Green Dot Corporation - Worthless
Green Dot Corporation - Worthless
Green Dot Corporation - Worthless
Green Dot Corporation - Worthless
I have an issue with a purchase from about a month ago. I contacted greendot to have them force a refund of my money. I have not recieved said items and the company has seemed to have gone out of business. The companies website has been down since a week after i placed...
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1.0
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Green Dot Corporation Customer Care
I liked
  • Never again
  • Hanging up on me
I didn't like
  • Stole my money
  • No customer service and live chat always closed
  • Poor communication skills
#1509460
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Green Dot Corporation - My card is blocked and I want it unblocked

I have bought 2 green dot cards since 3/16/2018 and loaded $500.00 on each card but I am unable to register the card's online and card's Will not let me access $1,000.00 that I have loaded. There is something messed up with my online account and I can't find anyone who understands English language enough to help me gain access to my monies or fix my online account so I can register the 2 cards so I can get permanent card's with my name on thecards Please call me back I'm 3 weeks late paying my bills because of these card's. My car insurance got cancelled and I am out A lot of money because I couldn't use my purchased card's so now I have to pay late fees on all my bills and I downloaded $1,000.00 and still have no access to my monies
1.0
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Green Dot Corporation Customer Care
#1506515
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Green Dot Corporation - Need to talk to a real person

I cant get pass the automated process I need to talk operator now im so dam mad
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Green Dot Corporation Customer Care
#1504126
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Green Dot Corporation - Cooperate Of Green Dot,BBC.

My card was stolen and I filed a dispute stating all information and it wasn't even investigated at all,Now I'm on my second time filing the same dispute I even contacted the FBI to investigate them and I have to take them to Small claims court so I'll be filing a civil suit which could of been resolved if they would've even investigated my case.They have poor customer service and the Managers are rude as well I'm glad I record everything as well,And now I can't speak to no one!!!!Bad Business Green Dot
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Green Dot Corporation Customer Care
#1501045
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Green Dot Corporation - NO REFUND FROM GREEN DOT

THEY SAID , THEY PUT MY REFUND ON A WALMART MONEY CARD, ON DOING SOME INVESTIGATION OF MY OWN I TRACED IT DOWN THAT GREEN DOT HAD MY MONEY AND THEN IT WAS RETURNED.THEN I CALLED , GREEN DOT GAVE THE MYNAME, SOCIAL SECURITY NUMBER, THEN MY PHONE NUMBER THEN THEY SAY I GIVE THEM THE WRONG PHONE NUMBER THEY CANNOT GIVE ME MY REFUND MONEY . I ASK, TO SPEAK TO SUPERVISOR THE GIRL REFUSED 12, TIME . THEN TUBO TAX NOW SAYING I WAY WAS HACKED THERE TO MANY MAYBE GOING ON NEED A FBI, AND IRS TO INVESIGATE . LARRY E SPARKS 3/9/2019 IF ANY OTHER LET ME KNOW
1.0
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Green Dot Corporation Customer Care
#1490487
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Green Dot Corporation - Card compromised and replaced with same number

Some one stole my card number and used it in New York City. I live in Georgia. I have not been to new york since i was 13 ,over 50 years ago. The customer service representatives were not helpful,could not speak English well, were in the Philippines, and refused to transfer me to USA and an English speaking people. I finally got them to cancel that card and i paid to have new card expidited so i could get my money that is being deposited on friday. They sent me a new card but it was the same number as the one compromised . What good is that ? As soon as i can get my direct deposits changed im canceling this account and I'm through with Green Dot Bank.
1.1
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Green Dot Corporation Customer Care
#1486536
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I have spent over 7 hours on the phone with customer service. Some of the representatives were helpful and friendly, others were cross, abrupt, and gave not only misleading but untruthful information. The cardholder died on 10/17/2018, the company was notified on...
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1.0
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Green Dot Corporation Customer Care
I didn't like
  • Customer service is awful
#1421877
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Green Dot Corporation - I cannot reach anyone to report my card stolen

This is absurd. I want to report my card stolen
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Green Dot Corporation Customer Care
#1394366
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Years ago I used Green Dot to make important payments for my family, we are raising three children all with special needs (their aunt and myself) after their mother passed away with her new born and two other children standing at her front door. We needed to make two...
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Green Dot Corporation Customer Care
I didn't like
  • No live rep to assist you
  • Very unhelpful dishonest about their product
#1339991
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