Green Dot Corporation Phone Numbers and Emails

Toll-Free Number:

  • (866) 795-7597

Customer Service:

  • (866) 785-6963
    Card Registration
  • (800) 473-3636
    Green Dot Moneypak
  • (866) 795-7597
  • (866) 652-4611

Headquarters:

  • (626) 765-2000

Investors/ Franchasing:

  • (626) 765-2427
  • (877) 294-0242

Green Dot Corporation Emails:

Customer Service
Cards issues
General Info
Investors/ Franchising
Media
PR Inquiries
More phone numbers and emails Less phone numbers and emails

Green Dot Corporation Contact Information

Green Dot Corporation Website:

Green Dot Corporation Online Chat:

Corporate Office Address:

Green Dot Corporation
3465 E Foothill Blvd
Pasadena, California 91107
United States

Other Info (opening hours):

Submit a Complaint by Mail:

Write to Green Dot Customer Service at:

Attn: Green Dot Customer Service

P.O. Box 5100

Pasadena, CA 91117

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Green Dot Corporation Rating Based on 1.9K Reviews

Rating details

1.4
more details
Customer service
Website
Product or Service Quality
Reliability

Rating stats

Rating trend

Summary of Green Dot Corporation Customer Service Calls

14K TOTAL
CALLS
01:38 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Green Dot Corporation Customer Service?

Cards Question:

  • “Card issue”
  • “Need with my card”
  • “Can't use my green dot card”

Account Question:

  • “Account info stolen now I'm locked out”
  • “Check balance”
  • “Can't get into my. Account forgot psdd”

Payments and Charges Question:

  • “I haven't received my deposit to my card yet”
  • “Declined payment online”
  • “I'm not receiving my direct deposit”

Request for Information Question:

  • “After i entered my name, address, social security number, age, address, it said, "We're sorry for the inconvenience but we're enable to process your request at this time. Please try again".”
  • “Need to know where my money went to”
  • “Need assistance”

Activation/ Cancellation Question:

  • “Activate this card”
  • “Trying to activate my card”
  • “Cancelgreendotprepaiddebitcard because it was stolen and I didn't get a new one nor did get any of my deposit my SSI deposit my disability deposit as well as my stimulus money back in April”

Shipping and Delivery Question:

  • “Didn't receive my card”
  • “Because of a case they was investigating and they talkin about I gave the okay for the person to get the money which I didn't because I had call Amazon about the problem to”
  • “Did not receive my replacement card”

Refund Question:

  • “Refund not received yet”
  • “My refund”
  • “Refund verification”

Product/ Service Question:

  • “It will not let me withdrawal money”
  • “My money is lost in your system”
  • “Atm withdrawals”

Staff Question:

  • “Compliments on your service”
  • “Customer service”
  • “Customer service will not help me”

Return/ Replace Question:

  • “Returning a call”
  • “Replacement card”
  • “Return of funds”

Website/ Application Question:

  • “Cannot access website or app”
  • “Web site and customer service not working”
  • “Cant access my app or website account”

Employment Question:

  • “Trying to set up my unemployment”
  • “I get paid on the 25th of every month and i dont have my money”
  • “Paycheck Deposit is not showing”

Other Question:

  • “They told me to in a email”
  • “I can't access my money”
  • “I need your email address”

About

Green Dot Corporation FAQ
Cards provided by Green Dot Corporation. The MasterCard Card is issued by Green Dot Bank pursuant to a license from MasterCard International Incorporated. The Visa Card is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated. Visa is a registered trademark of Visa International Service Association. Green Dot is a registered trademark of Green Dot Corporation. Green Dot Bank operates under the following registered trade names: GoBank, Green Dot Bank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage.
To read more: https://www.greendot.com/help
Top Green Dot Corporation Services

Customer Care, Card Activation, Money Transfer

Top Green Dot Corporation Products

Prepaid Card, Account, Direct Deposit

Green Dot Corporation Pros and Cons

Pros: Never again, No pros, Wasnt helpful to my needs, I have no pros, Never had a problem until now

Cons: You can not reach a person when you have a problem, Customer service is nonexistent, Customer service, Customer service line is no help, Not having a live person customer service

Related Companies

RushCard, GoBank, Green Dot Moneypak, Achievecard, Insight Card Services

Summary

Green Dot Corporation or Green Dot is a large bank holding company. It was established in 1999. Its headquarters is based in Pasadena, California, United States of America. Green Dot Corporation provides prepaid debit card products. The company offers prepaid card reloading services in the United States. Green Dot Corporation also specializes in mobile banking. Green Dot Corporation cards are available online and at retailers. They can be used to shop online, pay bills, and make everyday purchases. There are Green Dot Corporation offices in Palo Alto, Rogers, and Tampa. Green Dot Bank is a subsidiary of Green Dot Corporation. It is located in Provo, Utah. The company has over 4000 employees.

Green Dot Corporation reviews and complaints

Green Dot Corporation is ranked 69 out of 195 in Cards category

Area Served

USA, Worldwide, UK, Other, Asia, Australia, Canada, Europe

Payment Methods

VISAMasterCardAmerican ExpressDiscoverPayPal

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