Green Dot Corporation Contact Information

Toll-Free Number:

  • (866) 795-7597

Card Registration:

  • (866) 785-6963

Corporate Offices:

  • (626) 765-2000

Customer Service:

  • (800) 473-3636
  • (877) 434-3578
  • (866) 795-7597

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Currently you can call only US numbers.

Headquarters Address:

Green Dot Corporation
3465 E Foothill Blvd
Pasadena, CA 91107
USA

Social Networks:

Summary of Green Dot Corporation Customer Service Calls

225 TOTAL CALLS
94% SUCCESSFUL CONNECTIONS
01:28 AVG CALL DURATION
1% ISSUE RESOLVED

Customers Contact Green Dot Corporation to Ask about:

Cards:

  • “Problem activating my card ridiculous”
  • “My card has been blocked”
  • “My card has been blocked since nov.18th”

Payments and Charges:

  • “Never revived direct deposit”
  • “Unauthorized companies pulling money off my card”
  • “Not expecting payment”

Account:

  • “Account Issues”
  • “Check balance”
  • “Trying to get account number”

Request for Information:

  • “I have requested a refund 3 months ago and have not gotten it”
  • “I don't understand how to take my MoneyPak card and put it on my Visa Green Dot card”
  • “Transfer funds question”

Refund:

  • “Track my refund”
  • “My tax refund was sent to someone else”

Activation/ Cancellation:

  • “Cancel card”
  • “Because im trying to cancel a previous transfer dispute case.”

Other:

  • “I nee”
  • “Unhappy customers”
  • “Dispute complaint”

Green Dot Corporation Rating Stats

1.3 out of 5 stars
based on 349 reviews
See all 578 reviews reviews

Rating stats

  1. 295 reviews
  2. 37 reviews
  3. 6 reviews
  4. 2 reviews
  5. 9 reviews

Rating trend

About Green Dot Corporation

Top 5 Green Dot Corporation Products

Prepaid Card, Account, Reloadable Prepaid Card, Gift Card, Gold Prepaid Card

Top 5 Likes about Green Dot Corporation

To be able to use the card to pay my bills with no problems, Service, I did, Ability to make online orders, With direct deposit of at least 1k per month it was free

Top 5 Dislikes about Green Dot Corporation

Very unhelpful dishonest about their product, No customer service and live chat always closed, Didnt care, Refuse to refund my money, Poor communication skills

Summary

Green Dot Corporation or Green Dot is a large bank holding company. It was established in 1999. Its headquarters is based in Pasadena, California, United States of America. Green Dot Corporation provides prepaid debit card products. The company offers prepaid card reloading services in the United States. Green Dot Corporation also specializes in mobile banking. Green Dot Corporation cards are available online and at retailers. They can be used to shop online, pay bills, and make everyday purchases. There are Green Dot Corporation offices in Palo Alto, Rogers, and Tampa. Green Dot Bank is a subsidiary of Green Dot Corporation. It is located in Provo, Utah. The company has over 4000 employees.

Green Dot Corporation reviews and complaints

Green Dot Corporation is ranked 49 out of 337 in Cards category

Area Served

USA, Worldwide

Payment Methods

VISAMasterCard

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Green Dot Corporation Stats

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