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Contact Green Dot Corporation Customer Service

How to Reach a Person at Green Dot Corporation

Verified Contact Information

Toll-Free Number:

  • 1-866-795-7597
Call Now
Send Message

Customer Service:

  • 1-800-473-3636
    Green Dot Moneypak

Headquarters:

  • 1-626-765-2000

Investors/ Franchising:

  • 1-626-765-2427

Investors/ Franchising:

ir@greendot.com

Legal:

lesupport@greendotcorp.com
Law Enforcement Support
lerequests@greendotcorp.com
Submit Subpoenas, Garnishments, Levies, and Seizure Warrants

Media:

pr@greendotcorp.com
PR Inquiries

Green Dot Corporation Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Green Dot Corporation Phone Number
1 (866) 795-7597
Average Hold Time
00:03:44
Average Calls duration
2 minutes
Most Popular Green Dot Corporation Email Address
lerequests@greendotcorp.com
Green Dot Corporation Live Agent Availability
3% of callers successfully reach a real person
Issue Resolution Rate
Low (5% reported full resolution)
View full overview

How to Contact Green Dot Corporation Customer Serive?

The Green Dot Corporation's phone number is 1-866-795-7597. Their team is ready to assist you seven days a week from 5 am to 9 pm PST. During these hours, you can speak with a Green Dot customer service representative who will help you with any inquiries or issues related to Green Dot services.

To speak to a live person at Green Dot Corporation customer service, call 1-866-795-7597. This customer service line is available throughout the week from 5 am to 9 pm PST. Alternatively, you can also get in touch with a live person at Green Dot Corporation customer service through its online chat service, which can be accessed from Green Dot Corporation’s website.

Green Dot's customer service is available throughout the week from 5 am to 90 pm PT. During these hours, you can contact Green Dot's customer service team to address any inquiries, concerns, or issues you may have regarding their products or services.

PissedConsumer Club

Contact Information

Green Dot Corporation Website:

Green Dot Corporation Help Center:

Corporate Office Address:

Green Dot Corporation
114 W 7TH St Ste 240
Austin, Texas 78701-3050
United States

Other Info (opening hours):

Hours:

Monday - Sunday: 5:00am - 9:00pm (PST)


Other Location:

3465 E Foothill Blvd

Pasadena, CA 91107


Mailing Addresses:

P.O. Box 1070

West Chester, OH 45071


Green Dot Corporation

LE Compliance

P.O. Box 1460

West Chester, OH 45071

More contact details

Fax:

+1 866-963-6235

How Customers Rate Green Dot Corporation Support?

2.7 / 5
Poor

Based on 23.1K calls to Green Dot Corporation customer support through PissedConsumer.com and 9 survey responses.

Total Calls
23.1K
Avg Call Duration
01:43
Issues Resolved
5%

Why Customers Call Green Dot Corporation?

Top Reasons of Customers Calls

  • Cards 33%
  • Account 15%
  • Customer Inquiries & Issues 14%
  • Request for Information 11%
  • Payments and Charges 9%
  • Activation/ Cancellation 6%
  • Refund 4%
  • Product/ Service 3%
  • Shipping and Delivery 2%
  • Return/ Replace 1%
  • Staff 1%
  • Website/ Application <1%
  • Employment <1%

Cards

33%
  • "Can't read numbers on the card."
  • "Can't read card numbers"
  • "Lost card"

Account

15%
  • "I can't log in to my account I think I must have"
  • "Trying to get into my account but it keeps saying info on file not same. I have a new number and don't have access to that number to verify it me. I have my email and SSN to verify myself."
  • "Forgot pin"

Customer Inquiries & Issues

14%
  • "You e been holding my SSI checks for almost 4 years now I'd like them back,,4 yea"
  • "My money"
  • "Can't received or send money"

Request for Information

11%
  • "Speak to someone"
  • "Question about a transfer"
  • "Talk to someone about my account"

Payments and Charges

9%
  • "Because I bought a prepaid greendot visa they had four requirements that I could see. None of them were one where I needed to give them a bank card from my bank. If I\nKnew that I wouldnt have bought it. Now I can't activate it because i dont have a"
  • "Haven't received my Amazon Flex debit card and it has funds on it"
  • "Fraud"

Activation/ Cancellation

6%
  • "Can't activate card"
  • "Can't activate card"
  • "Can't get my visa to activate"

Refund

4%
  • "Check refund"
  • "I received a refund check with the incorrect spelling l want to speak with someone to have a new check resent l tried calling customer service"
  • "My tax refund for 2024"

Product/ Service

3%
  • "Missing $500 due to failed bar code cash pickup at Walmart"
  • "I work for [PERSON_NAME] and got scamed"
  • "I purchased a card two days ago it will not let me activate it I have tried every way"

Shipping and Delivery

2%
  • "I may a order on July 8 for $24.63 that I never received and I want my money back"
  • "I have not received my card"
  • "Im trying to figure out where is my direct deposit"

Return/ Replace

1%
  • "Changed phone & number and can't log in."
  • "Can't change my phone number"
  • "Tax return"

Staff

1%
  • "Need customer service can't get an answer"
  • "Need customer service"
  • "Appalling Service from Apple Cash Unit"

Website/ Application

<1%
  • "Got. New phone trying to put app on.. I messed up and added as a new customer zi was suppose to get my social check today will still be available today"
  • "App won't work at all"
  • "App problem"

Employment

<1%
  • "My employer sent my deposit but it's not showing in my account"
  • "They haven't released my payroll check yet"
  • "I'm an employer I need help Payroll paperchack can't cash"

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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