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Summary of Green Dot Corporation Customer Service Calls

172 TOTAL CALLS
92% SUCCESSFUL CONNECTIONS
01:35 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Green Dot Corporation to Ask about:

Cards:

  • “International use of my debit card”
  • “Card load issue”
  • “I can not unblock my card”

Payments and Charges:

  • “Not expecting payment”
  • “Fraudulent charges want to discuss”
  • “Fraudulent charges”

Account:

  • “Check balance”
  • “Trying to get account number”
  • “Trying too get account number”

Activation/ Cancellation:

  • “Cancel card”
  • “Because im trying to cancel a previous transfer dispute case.”

Refund:

  • “Track my refund”
  • “My tax refund was sent to someone else”

Request for Information:

  • “I don't understand how to take my MoneyPak card and put it on my Visa Green Dot card”
  • “Transfer funds question”

Other:

  • “Dispute”
  • “Fraude”
  • “Mobile deposit”

Green Dot Corporation Rating Stats

1.3 out of 5 stars
based on 317 reviews
See all 506 reviews

Rating stats

  1. 267 reviews
  2. 35 reviews
  3. 5 reviews
  4. 2 reviews
  5. 8 reviews

About Green Dot Corporation

Top 5 Green Dot Corporation Products

Prepaid Card, Account, Gift Card, Gold Prepaid Card, Direct Deposit

Top 5 Likes about Green Dot Corporation

To be able to use the card to pay my bills with no problems, Service, I did, Ability to make online orders, With direct deposit of at least 1k per month it was free

Top 5 Dislikes about Green Dot Corporation

Very unhelpful dishonest about their product, No customer service and live chat always closed, Didnt care, Refuse to refund my money, Poor communication skills

Summary

Green Dot Corporation or Green Dot is a large bank holding company. It was established in 1999. Its headquarters is based in Pasadena, California, United States of America. Green Dot Corporation provides prepaid debit card products. The company offers prepaid card reloading services in the United States. Green Dot Corporation also specializes in mobile banking. Green Dot Corporation cards are available online and at retailers. They can be used to shop online, pay bills, and make everyday purchases. There are Green Dot Corporation offices in Palo Alto, Rogers, and Tampa. Green Dot Bank is a subsidiary of Green Dot Corporation. It is located in Provo, Utah. The company has over 4000 employees.

Green Dot Corporation reviews and complaints

Green Dot Corporation is ranked 45 out of 307 in Cards category

Area Served

USA, Worldwide

Payment Methods

VISAMasterCard

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Green Dot Corporation Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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