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Summary of Green Dot Corporation Customer Service Calls

140 TOTAL CALLS
91% SUCCESSFUL CONNECTIONS
01:41 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Green Dot Corporation to Ask about:

Cards:

  • “Card unblocked or I will sue”
  • “I lost my green dot card.”
  • “Stolen card”

Payments and Charges:

  • “Not expecting payment”
  • “Fraudulent charges want to discuss”
  • “Fraudulent charges”

Cancellation:

  • “Cancel card”
  • “Because im trying to cancel a previous transfer dispute case.”

Account:

  • “Someone hacked into my account”
  • “I can't access my bank account”

Refund:

  • “Track my refund”
  • “My tax refund was sent to someone else”

Other:

  • “Mobile deposit”
  • “Green Dot won't release my money”
  • “Transfer funds question”

About Green Dot Corporation

Top 5 Green Dot Corporation Products

Prepaid Card, Account, Gift Card, Gold Prepaid Card, Reloadable Prepaid Card

Top 5 Likes about Green Dot Corporation

To be able to use the card to pay my bills with no problems, Service, I did, Refusal of service, It when it worked

Top 5 Dislikes about Green Dot Corporation

No customer service and live chat always closed, Didnt care, Very unhelpful dishonest about their product, Refuse to refund my money, Poor communication skills

Summary

Green Dot Corporation or Green Dot is a large bank holding company. It was established in 1999. Its headquarters is based in Pasadena, California, United States of America. Green Dot Corporation provides prepaid debit card products. The company offers prepaid card reloading services in the United States. Green Dot Corporation also specializes in mobile banking. Green Dot Corporation cards are available online and at retailers. They can be used to shop online, pay bills, and make everyday purchases. There are Green Dot Corporation offices in Palo Alto, Rogers, and Tampa. Green Dot Bank is a subsidiary of Green Dot Corporation. It is located in Provo, Utah. The company has over 4000 employees.

Green Dot Corporation reviews and complaints

Green Dot Corporation is ranked 54 out of 297 in Cards category

Area Served

USA, Worldwide

Payment Methods

VISAMasterCard

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Number of Calls

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