Green Dot Corporation Phone Numbers and Emails

Toll-Free Number:

  • (866) 795-7597
Send Message

Customer Service:

  • (800) 473-3636
    Green Dot Moneypak


  • (626) 765-2000

Investors/ Franchasing:

  • (626) 765-2427

Green Dot Corporation Emails:

Investors/ Franchising
PR Inquiries
Claim Your Business

Contact Information

Green Dot Corporation Website:

Green Dot Corporation Help Center:

Corporate Office Address:

Green Dot Corporation
P.O. Box 5100 9465 East Foothill Blvd
Pasadena, California 91107
United States

Other Info (opening hours):


Monday - Sunday: 5:00am - 9:00pm (PST)

Other Location:

123 Unknown Lane,

North Brunswick,

New Jersey 08902,

United States

Mailing Address:

P.O. Box 5100,


California 91117,

United States

Green Dot Corporation Customer Service Reviews

1.3 / 5
Samee G Eiu
To talk to customer service sonce chat wont work but neither did the call!

It had been horrible i need someone to contact me now 618-380-**** this is very important so plz get them to call me now i have been nothing but a loyal...

Read full review
biker C
Refund check I can't cash

It is the worst! I have a check I can't cash. Called them and they said alot of ppl with green dot checks won't be able to cash them! Where is the FDIC? User's...

Read full review

Summary of Green Dot Corporation Customer Service Calls

01:33 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Green Dot Corporation?

Cards Question:

  • “Card was locked need to get cash”
  • “I lost my card and I've been waiting for a new one for 5 months”
  • “Card not working”

Account Question:

  • “Check balance”
  • “I have the wrong account information”
  • “Account balance”

Request for Information Question:

  • “Check my balances”
  • “Check verification”
  • “I got a question”

Payments and Charges Question:

  • “Missing money”
  • “Dispute transaction”
  • “Claim For A Deposite From IRS”

Activation/ Cancellation Question:

  • “To activate my new card”
  • “I can't activate my card”
  • “To activate card”

Shipping and Delivery Question:

  • “Didn't receive my card”
  • “Was sent money but never received it”
  • “I can't get the card to be accepted and it's supposed to be activated already.”

Refund Question:

  • “Tax refund missing”
  • “Still not going to give me my refund”
  • “Tax refund”

Product/ Service Question:

  • “Because this is gotten out of hand doing things to hold my husbands money you coulddp something i have filed a complaint with occ and they have sent it to san Francisco now its getting bad because I can't get his medicine we lost car insurance can't”
  • “Bank keep declining my insurance payment”
  • “Problems with the bank disconnection”

Staff Question:

  • “To talk to customer service sonce chat wont work but neither did the call!”
  • “Customers service”
  • “No one answers the customer service line”

Return/ Replace Question:

  • “Return of funds”
  • “Tax return”
  • “Replacement card”

Website/ Application Question:

  • “Cant access my app or website account”
  • “Website is not working”
  • “The website wont let me activate my card”

Employment Question:

  • “My employer sent my deposit but it's not showing in my account”
  • “They haven't released my payroll check yet”
  • “I'm an employer I need help Payroll paperchack can't cash”

Other Question:

  • “$$$$$$$”
  • “Need to change my mailing address”
  • “Can't cash my check from green dot”


Related Companies

RushCard, GoBank, Green Dot Moneypak, Achievecard, GO2bank


Green Dot Corporation or Green Dot is a large bank holding company. It was established in 1999. Its headquarters is based in Pasadena, California, United States of America. Green Dot Corporation provides prepaid debit card products. The company offers prepaid card reloading services in the United States. Green Dot Corporation also specializes in mobile banking. Green Dot Corporation cards are available online and at retailers. They can be used to shop online, pay bills, and make everyday purchases. There are Green Dot Corporation offices in Palo Alto, Rogers, and Tampa. Green Dot Bank is a subsidiary of Green Dot Corporation. It is located in Provo, Utah. The company has over 4000 employees.

Green Dot Corporation reviews and complaints

Green Dot Corporation is ranked 79 out of 189 in Cards category

Area Served

USA, Worldwide, UK, Other, Asia, Australia, Canada, Europe

Payment Methods

VISAMasterCardAmerican ExpressDiscoverPayPal

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