Green Dot Corporation
Reviews and Complaints
Asked how to login into my mobile app
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Irvington, New JerseyPutting my money on a card that was deactivated
- Aggravation
- Cannot get a hold of anybody on the phone
Preferred solution: Let the company propose a solution
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerI didn't get back security deposit back.
Never received my $250 security deposit back after canceling my green dot bank Primor secured visa gold card. Then, when I try to call, the automated system can't find any trace of me.
I called the number on my credit card statement, I entered my SSN a total of 3 times, each time the system tells me it is not a "valid number" on the 3rd try I'm told "it's not valid and to call the number on the back of my card." Ooohhh, you mean the number I have been trying to call off and on for the last 3 hours!!!! I have tried calling other green dot Bank customer service numbers but, none of them that wanted to help could and a couple were just too rude to even listen.
I know some people are thinking it's only $250 get over it, but for us that's almost 2 weeks worth of groceries.
- Never answer the phone
- I am sorry for even getting an account with this card company
Preferred solution: Full refund
User's recommendation: Stay away from green dot bank's secured cards
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey are thieves
- Hung up on me
- Customer service is nonexistent
Preferred solution: Let the company propose a solution
I tried to transfer my money to my cash app but it's telling me my information it's not found
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI NEED MY MONEY BK
Preferred solution: Full refund
I was never sent a card it's been 3 months are more
- Sucks
Preferred solution: My real green dot card y’all supposed to send in the mail Not seen it in 4 months
User's recommendation: Don get green dot card. Because they suck.
Walmart money card
- Sometimes it works great
- Poor communication skills
- Cant register card again
- Very dishonest
Preferred solution: My card fixed
User's recommendation: Do not use green dot
Green Dot a fraudulent company
My won’t work
- Site stinks
- If you lose one thing that you need to remember your out of luck
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBlocked Account.
- Non english speaking people
Preferred solution: Full refund
User's recommendation: Don't use this company. They are frauds.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTHEY CLOSED MY ACCOUNT WITH FUNDS IN IT
- Need technical support available for customers
- Very dishonest
- Long wait for money to be returned
Preferred solution: Full refund
User's recommendation: do not start an account with green dot, don't deposit anything
Owe me money
- No bank fees
- Wait to long to put ur money back on the card
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need to make a payment
I opened a green dot account in order to make a one time card payment to one of my customers. I did not read the small print on the back of the card and therefore I was not aware of the $9.99 monthly fee that would be accrued to this card.
I have not used this green dot card since that time and in fact I do not even know where this card is. I do not have the card or know the numbers to it. I no longer have need for this card service. However I have been charged the $9.99 monthly fee for the last 10 months.
I need to pay this balance off that is attached to my name to clear up all outstanding balances to protect my credit score that I have been working very hard on. Thanks,
Claudio Cobian
4818 rainbow hills rd
Jefferson City, MO 65109
- You can almost always get a card anywhere
- No one ever answers
- If you have a problem there is no resolve
Preferred solution: I need to pay off my balance and cancel this card.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNon approved charges on my card
- Love ease of use
- Customer service sucks
Preferred solution: Full refund
User's recommendation: Check phone app often
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