Heidi M Yri

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Verified Buyer
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Verified Reviewer

Money stolen

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Green Dot Corporation - Money stolen
Updated by user Jun 23, 2022

I just want my money back if all possible

Original review Jun 23, 2022
I was trying to get a loan with bad credit and Green Dot fake loan was on the website and I applied, they called me and said I was approved for 2500, and they stole 209 dollars from me yesterday.
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Loss:
$209
Pros:
  • Convenience of debit card to use
Cons:
  • Your money aint safe
  • Steal all your money

Preferred solution: Full refund

User's recommendation: Don't get a Walmart prepaid card because it's with green Dot corporation

NATALIE M Ref
map-marker West Valley City, Utah

Unable to register card

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No one answered phone doesnt even connect card was purchased and I cant register it . Keeps saying unavailable please try again later
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Loss:
$80
Cons:
  • All

Preferred solution: Full refund

Anonymous
map-marker Chicago, Illinois

They are refusing to give me my tax refund

They wont give me my money out my account: Ive sent over proof and my identification and they still refusing. Im highly pissed and upset . I have children and bills Im pissed the ***
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User's recommendation: They are garbage

Rebecca D Pld

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Verified Reviewer
| map-marker Evansville, Indiana

Stolen money

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I put the same amount on the card every month and now it's telling me my card is locked due to fraudulent charges that's the same card we use for the same amount every month... Customer service says that they can't do anything well you can start with unblocking my card so I can pay my phone bill
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Loss:
$85

Preferred solution: Let the company propose a solution

Erica J Atn

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Verified Reviewer
| map-marker Holly Springs, Mississippi

Please do not buy green dot cards they are already activated in peoples name’s and no matter how many times you called they will not refund your money that’s just a lost u took

Green Dot Corporation - Please do not buy green dot cards they are already activated in peoples...
Green Dot Corporation - Please do not buy green dot cards they are already activated in... - Image 2
Green Dot Corporation - Please do not buy green dot cards they are already activated in... - Image 3
Green Dot Corporation - Please do not buy green dot cards they are already activated in... - Image 4
Green Dot Corporation - Please do not buy green dot cards they are already activated in... - Image 5
They are full of *** I purchased a greendot card from family dollars in holly springs and it was already activated calling them is a waist of time
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Loss:
$60
Pros:
  • Crooks
Cons:
  • Told me no one would help me

Preferred solution: Full refund

User's recommendation: Don’t Buy Greendot cards

1 comment
Alexandria S Iwo

This may have frustrated you alot .you can send direct mail to greendotbank1post.com so they can further discuss your concern,because i was attened to by a good reperensative.

Laurie C Qkc

Trying to get a new card

Yeah no matter what number I call I always get hung up. 800-473-****, 866-795-**** & 866-795-****. I need to talk to a human being, my phone number is (435)559-****. I am trying to get a new greendot card, my name is Laurie Cuellar. I am sick of trying to call. I have been trying this for an hour now and I'm getting nowhere
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Preferred solution: Apology

User's recommendation: Not going to recommend you to anybody

Anonymous
map-marker Buffalo, New York

Can’t activate card

I have a new card and phone number and email but because I can't remember my old email i have a payment from my job on the card that I received because i had it direct deposit and i can't get any help from your help center so My money is on this card and rent is due I work hard for my money and i really need it
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Anonymous
map-marker Klamath Falls, Oregon

Money that is pending on my card

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I feel Green dote is a scam!! I'm not a happy with this company at all!

Reason why I feel this way is because I been scam money stolen from my card I put money in and they haven't resolved this at all I put $250 on one of their prepaid cards and $150 of it was somehow stolen from some sort of scammer they said and that I have to write them a letter to the company explaining what happened then they'll get back to me I am Mom kids have two and I want a very tight tight budget trying to pay my bills go to work and where's my children take care of my home so I think that they or just out trying to steal from the American working parent and it sucks cuz I work very hard for my money. So until they make it right with me do not purchase prepaid Green Dot credit card anywhere in any way shape or form all they do is take your money and they don't replace what is stolen from you there shouldn't have been no way it was stolen from me but somehow it was .

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Anonymous
map-marker Stone Mountain, Georgia

My account was hacked and my direct deposit from my job last month was stolen off my card and they are giving me the run around about my money

They are full of shit!!!, my greendot account was hacked last month and they are still giving me the run around about my money!!!. They are trying to take my money, but I won't let that happen if I have to take They *** to court I will. Someone hacked into my account and stole almost 2,000 dollars. I think it's a inside job because they trying to say they don't see any problems and rejected my case!!!
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User's recommendation: Don't deal with greendot they will steal your money

Elinore Pti

Poor Customer Service

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I've been trying to get a refund for a year and the customer service and corporate members have transrered me around and hung up on me without trying to resolve my problem. Green Dot allowed $1,700 in fraudulant activity before closing account. I received my refund but Green Dot put stop payment on the check resulting in a negative on my account. I've been dealing with getting a new check is Aug 9, 2020.
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Loss:
$2
Pros:
  • No pros
Cons:
  • Company allowing fraudulant activity

Preferred solution: Full refund

User's recommendation: I would not recommend this company

Matthew B Npq

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Verified Reviewer

Fraud activity through greendot company

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The company took it upon themselves to cancel my card without my authorization causing bills not to get paid and having to pay extra money for reconnect fees and they don't want to do anything about it
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Loss:
$315
Pros:
  • There are no pros to this bank
Cons:
  • Customer service patronizing and rude
  • Hang up on me
  • You stole my money

Preferred solution: Let the company propose a solution

Anonymous
map-marker Davenport, Iowa

Refund request account take over 2537

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It took me 6 months, 4 letters, 9 phone calls, talking to 14 people plus getting cut off numerous times, and $231.00 to pay the Circuit Court to finally receive my late husbands checking account balance. I also had to send you the required documents 3 times and they were all sent as requested. Just think, I was doing aThe ll I was requested to do and still this mess! To bad I can't rate you with a zero.
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User's recommendation: The Walmart card was great but GREEN DOT CORP. IS A COMPLETE DISASTER!!!

Deb T Csy

The bank and the people working in it do nothing to solve problems and need to reexamine how they run the business.

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I have to wait 7-10 business days for a voided payment to be credited back to my account when I shouldn't have to wait at all for my money.
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Loss:
$303

Preferred solution: Full refund

User's recommendation: Don't go through this bank

Demarea Arh

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Verified Reviewer
| map-marker Brooklyn, New York

Irs refund

I do not have a bank account with you guys and my IRS my Iris refund said they sent you guys a refund refund and I do not have an account with you my name is Jennifer tarquinio
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Bernice G Axy

Card couldn't activate

I bought a green dot Visa card deposited $40 and it wouldnt acatavate I tried many times I hv my receipt my claim # is9933**** thanks.
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Loss:
$40

Preferred solution: Full refund

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